Support channels
- Telegram: @AroxelTeam
- X (Twitter): @AroxelClaim
- Response window: Monday to Friday, 09:00-18:00 UTC
Aroxel Support
Reach our team for campaign onboarding, technical integration guidance, verification concerns, and reward operations assistance.
Before contacting support
- Prepare wallet address and campaign name.
- Include quest ID and timestamp of the issue.
- Attach screenshots or transaction signature if available.
Support categories
- Wallet connection and authentication problems
- Quest verification and eligibility disputes
- Reward claim and distribution tracking issues
- Campaign setup and dashboard configuration
Enterprise assistance
For large-scale campaigns, custom verification requirements, or multi-region operations, request an enterprise onboarding session via Telegram.